Dear Valued Guests,
At Cabo Inn Hotel, the well-being of our guests, staff and community is our top priority. We understand the concern surrounding the Coronavirus (COVID-19) and we are committed to transparency and sharing relevant information as the situation changes.
Travel Safety and Enhanced Cleaning Protocol: As the coronavirus, COVID-19, continues to impact México, we are following the recommendations and guidelines from the experts at the World Health Organization (WHO) and Centers for Disease Control and Prevention (CDC) and government and local health authorities. Our state of Baja California Sur, currently ranks the third *lowest* in the country where cases are concerned (Ranked 30 out of 32 states). Additionally, we remain committed to upholding the best practices and have added enhanced protocols to our usual high standards. Using W.H.O. recommended measures that kill the COVID-19 virus, our hotel staff is being extra diligent in sanitizing guest rooms including – bathrooms, door handles, desk table and chairs, light switches and thermostats, remotes, locks, exteriors/corridors, common areas, and more. We have enhanced our cleaning protocols to include additional sanitation and cleaning routines. This enhanced cleaning protocol increases the cleaning and sanitization of high-touch areas that affect guests and employees. The high-touch areas are being cleaned and sanitized several times a day. We are taking every measure to keep our guests safe.
Travel Flexibility: We also believe in responsible and safe travel while staying vigilant. We understand the need for increased flexibility with travel planning right now. To help our guests as travel plans change, Cabo Inn Hotel is providing additional flexibility in our cancellation policies. Please reach out to us timely so that we may assist with any changes. For stays through June 30, 2020, cancellation fees will be waived at Cabo Inn Hotel. Guests who booked on Caboinnhotel.com or directly by phone, can call us at +52.1.624.143.0819 Mex or 619.819.2727 USA or e-mail: info@caboinhotel.com to cancel their reservation. For reservations made through a travel agent or 3rd party online booking site (Expedia, Booking.com, Hostelworld, etc.), you must contact their original booking agent or site for details on their COVID-19 policies.
We continue to monitor this quickly evolving situation and are here to assist as needed. Please visit www.caboinnhotel.com for the latest updates and information concerning the hotel and COVID-19. For additional information about COVID-19, visit the Centers for Disease Control and Prevention at cdc.gov.
Please be confident that we are working diligently and following the guidelines and recommendations of the experts to insure the health and wellness of our guests and the entire Cabo Inn Hotel family. We appreciate your business and are looking forward to seeing you at the Cabo Inn Hotel and giving you the confidence to stay with us, as you make your seasonal travel plans.
We are all in this together and will make it through with vigilance, patience and care.
Thank you for your loyalty!